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I haven't received an activation link by e-mail. What do I do?

If you have registered, but have not received an activation link by e-mail, this can have various causes: The e-mail could have ended up in your spam folder. Check the spam folder in your e-mail program and mark the e-mail as "non-spam".

I can't log in or have forgotten my password. What do I do?

If you can't log in to your account on Homeservice24, this can have various causes. First rule out all sources of error:

How do I change my e-mail address?

To change your e-mail address, proceed as follows: log in to Homeservice24 and open "My settings".

How do I delete my account?

To delete your account, proceed as follows: log in to Homeservice24. open "My settings". click on "Delete account" at

How do I report a user?

It is important to us that Homeservice24 remains trustworthy and safe for all users. While we do manually check each profile, in rare cases w

Image guidelines: Tips for your profile photo

First impressions count: Here you will find our picture guidelines and tips on how to get the best out of your profile picture.