What payment methods are available?
You can use one of the following payment methods: Credit card (Mastercard, Visa, American Express), PayPal, Giropay (only available for households and companies)
How can I redeem a voucher?
To redeem a voucher, proceed as follows: log in to Homeservice24. click on "Upgrade to premium" at the top right. click at the bottom
What is the satisfaction guarantee and when can I claim it?
With Homeservice24, private individuals and companies can find a suitable domestic help. We believe that this should be possible for everyone quickly and easily.
I received an email about a promotion, but the discount isn't applied. What can I do?
Every email with a special promotion contains the "Redeem discount" button. Important: You can only redeem the discount if you click
Failed Payment
What do I have to do when my payment has failed?
