I haven't received an activation link by e-mail. What do I do?
If you have registered, but have not received an activation link by e-mail, this can have various causes: The e-mail could have ended up in your spam folder. Check the spam folder in your e-mail program and mark the e-mail as "non-spam".
I can't log in or have forgotten my password. What do I do?
If you can't log in to your account on Homeservice24, this can have various causes. First rule out all sources of error:
How do I change my e-mail address?
To change your e-mail address, proceed as follows: log in to Homeservice24 and open "My settings".
How do I delete my account?
To delete your account, proceed as follows: log in to Homeservice24. open "My settings". click on "Delete account" at
How do I report a user?
It is important to us that Homeservice24 remains trustworthy and safe for all users. While we do manually check each profile, in rare cases w
Image guidelines: Tips for your profile photo
First impressions count: Here you will find our picture guidelines and tips on how to get the best out of your profile picture.
What does the response rate show – and how is it calculated?
The response rate indicates how often other users respond to messages they receive. It provides an indication of how reliable and active users are.The following is taken into account:
Time period: The entire period from the day the profile was created to the present day is taken into account.
